Frequently Asked Questions

If you require any additional information please give us a call! 

Do I need to be referred for an ultrasound by my doctor? 


In order to have a diagnostic ultrasound you will need to have a requisition from a licensed physician or allied healthcare professional (chiropractor, specialist, etc.) 

Can I come have my ultrasound done on a walk-in basis?


Ultrasound exams take more time and preparation than other walk-in imaging such as x-rays, for this reason all patients are required to schedule an appointment in order to have an ultrasound done.

How long will it take to get my results?

1 - 2 business days. 

Please note that ultrasound technicians are not permitted to give results.

After your ultrasound is done, the technician may have you wait a few minutes while the radiologist reviews your images to ensure that we have collected all the views that he/she need to accurately assess the area or make a diagnosis. Once the radiologist has read your case, they will transcribe a report that will typically be delivered to your doctor within 1-2 business days of your exam (unless anything urgent is found, in which case the radiologist will call your physician immediately).

Can I have a Pelvic Ultrasound while I'm on my period?


Our technicians regularly perform exams on patients who are menstruating or actively bleeding. It is completely up to you and your preferences as the patient, if you would feel more comfortable to postpone your scan until your period has ended that is no problem, just give us a call! (However, if your physician has specifically recommended that you have your exam done during, or after your period please ensure you follow their instruction).

Can I book an appointment with your office if my referral is for a different clinic? 


The Ultrasound Centre accepts all requisition forms! As long as you have an ultrasound referral that was given to you by a licensed healthcare provider you can book your exam with us. 

Will my ultrasound appointment be covered by my provincial health insurance?


As long as you posses a valid health card from any Canadian province (excluding Quebec) your ultrasound exam will be covered by your provincial health insurance.

Will there a charge for my appointment if I do not have a health card?


If you do not have a valid health card you may choose to pay out of pocket in order to have your exam done. However - if you do obtain a valid health card or update your coverage within 6 months of your ultrasound appointment you can be reimbursed for the full amount. For more information regarding exam prices and/or reimbursement please give us a call. 

*This is most commonly applicable for:

- Patients who are new to or visiting Canada

- Patients who have an expired health card

- Residents of Quebec