Frequently Asked Questions

Will I be required to wear a face mask?


Due to our COVID-19 safety protocol, we continue to require anyone inside the clinic to wear a mask or face covering. If you do not have your own mask, one will be provided for you once you at your appointment. If you are unable to wear a mask for medical reasons, a face shield may be provided to you as an alternative option. 

Can I bring my partner to my appointment?


With the new provincial restrictions, patients are permitted to have 1 support person with them during their exam. This person is required to be an adult,  wear a mask, and answer no to any COVID-19 related screening questions. 

Do I need to be referred for an ultrasound by my doctor? 


In order to have a diagnostic ultrasound you will need to have a requisition from a licensed physician or allied healthcare professional (chiropractor, specialist, etc.)  

Can I come have my ultrasound done on a walk-in basis?


Ultrasound exams take more time and preparation than other walk-in imaging such as x-rays, for this reason all patients are required to schedule an appointment in order to have an ultrasound done.

How long will my results take?

Approximately 1 business day. 

*Please note that sonographers are not permitted to provide results.

After your ultrasound is done, the radiologist will review your images and transcribe a report that will typically be delivered to your doctor within 1 business day of your exam (if anything urgent is found, the radiologist will call to discuss findings with your physician immediately). You can also find a copy of your report online within a few days of your exam, using your eHealth account.

Can I have a Pelvic Ultrasound while I'm on my period?


Our technicians regularly perform exams on patients who are menstruating or actively bleeding. It is completely up to you and your preferences as the patient, if you would feel more comfortable to postpone your scan until your period has ended that is no problem, just give us a call! (However, if your physician has specifically recommended that you have your exam done during, or after your period please ensure you follow their instruction).

Can I book an appointment with you if my referral form is for a different clinic? 


The Ultrasound Centre accepts all requisition forms! As long as you have an ultrasound referral that was given to you by a licensed healthcare provider you can book your exam with us. 

Will my ultrasound appointment be covered by my provincial health insurance?


As long as you posses a valid health card from any Canadian province (excluding Quebec) your ultrasound exam will be covered by your provincial health insurance.

Will there a charge for my appointment if I do not have a valid health card?


If you do not have a valid health card you may choose to pay out of pocket in order to have your exam done. However - if you do obtain a valid health card or update your coverage within 6 months of your ultrasound appointment you can be reimbursed for the full amount. For more information regarding exam prices and/or reimbursement please give us a call. 

*This is most commonly applicable for:

- Patients who are new to or visiting Canada

- Patients who have an expired health card

- Residents of Quebec

Didn't see the answer to your question?

We are happy to help! 

Give our office a call at 306-933-4500

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